Privacy Policy

Introduction

TurfVale San Clemente Artificial Grass respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information that you voluntarily provide to us when you request a quote, schedule a consultation, contact us, or otherwise interact with our services. This may include:

• Name and contact information (email, phone number, address)
• Property details and service preferences
• Payment information (processed securely through third-party providers)
• Communication preferences and history

We also automatically collect certain information when you visit our website, including your IP address, browser type, device information, and browsing behavior through cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

• Provide and manage our artificial grass installation services
• Process your requests and respond to your inquiries
• Send you quotes, estimates, and service updates
• Improve our website and customer experience
• Send promotional materials and special offers (with your consent)
• Comply with legal obligations and protect our rights

Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our business (payment processors, scheduling tools, email services)
• Professional advisors such as lawyers and accountants
• Law enforcement or government agencies when required by law
• Other parties with your explicit consent

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to correct inaccurate or incomplete information
• The right to delete your personal information
• The right to opt out of marketing communications
• The right to restrict or object to certain processing activities

To exercise these rights, please contact us using the information provided below.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how we use it, and the right to request deletion of your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

TurfVale San Clemente Artificial Grass
1030 Calle Cordillera UNIT 106
San Clemente, CA 92673
Phone: (949) 749-0072
Email: support@sanclementeturfs.com